Privacy Policy

The website Philmar Tours (https://philmartours.com) is operated by SPEED BOAT RAC, S.R.L. (trade name: SPEED BOAT RAC), a limited liability company registered in the Dominican Republic.

• RNC (tax ID): 1-10-12492-9
• Mercantile Registry No.: 2411LA (Cámara de Comercio y Producción de la Provincia La Altagracia)
• Registered address: Calle Estancia Golf, Cañada, El Limón, Apto. No. 9-A, San Rafael del Yuma, Higüey, Provincia La Altagracia, República Dominicana
• Registry phone: +49 176 84337673
• Website contact: info@philmartours.com · +1 809 673 8180

We organise tours and tourism services from the Bayahibe / La Altagracia area. For privacy enquiries, contact us using the details above.

Depending on how you interact with us, we may process:

• Contact data — name, phone, email, messages via WhatsApp, phone or email;
• Booking data — tour chosen, date, group size, pickup hotel, preferences;
• Technical data — IP address, browser, device, pages visited (only if you accept analytics cookies);
• Language preference — selected site language (essential cookie).

• to respond to enquiries and confirm bookings;
• to communicate before, during and after your tour;
• to improve our website and services (with consent where required);
• to comply with legal obligations.

We process data based on: performance of a contract or steps prior to booking; our legitimate interests (communication, site security); your consent (non-essential cookies, future marketing); legal obligations.

We keep data only as long as needed: unanswered enquiries — up to 12 months; completed bookings — as required by local tax/accounting rules; correspondence — usually up to 3 years from last contact unless law requires longer.

Data may be accessed by providers who help us operate (hosting, email, WhatsApp/Meta, maps), solely for the stated purpose and with appropriate safeguards. We do not sell your personal data.

As we operate in the Dominican Republic and welcome visitors from the EU, some services (e.g. WhatsApp, Google Maps) may involve transfers outside your country. We rely on adequate safeguards where required.

Depending on applicable law, you may request access, rectification, erasure, restriction, objection, portability, and withdrawal of consent. Contact info@philmartours.com. You may lodge a complaint with your local data protection authority.

We apply reasonable technical and organisational measures. No online system is 100% secure.

This site is not aimed at children under 16 without parental consent. Bookings for minors are made by a responsible adult.

We may update this policy. The date at the top shows the latest version. Please review it periodically.